Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Do you have a physical store?
Yes! Certain items are available for in-store pickup at the Fife Ice Arena. You’ll receive an email notification when your order is ready for collection.
2. Payment Questions
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
Is my payment information secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
3. Shipping Questions
How long does shipping take?
Shipping time varies depending on your location and the shipping method you choose.
How much does shipping cost?
Shipping cost depends on your location and the shipping method you choose.
Do you offer free shipping?
Yes, we offer free shipping on orders above a certain amount.
4. Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing shop.fifeflyers.co.uk or by
Do you have a physical address?
Yes, we do have a physical address. Our headquarters is located at Fife ice arena.
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